Privacy Policy

Shane Turrell Plumbing Company ("we," "us," or "our") operates shaneturrell.org (the "Site"). This page explains, in plain language, what information we collect from visitors, how we use it, and what control you have over it.

Information You Might Give Us Directly

If you fill out a contact form, request a quote, or otherwise reach out to us through the Site, we collect whatever details you choose to include — typically your name, email address, phone number, and a description of the plumbing issue or project you're asking about. We use that information for exactly one purpose: to respond to your inquiry and, if you become a customer, to coordinate the service you've requested. We do not sell this information to data brokers or third-party marketers.

Information Collected Automatically

Like the great majority of websites, our servers and analytics tools automatically log some technical information whenever you browse the Site — things like your general geographic region (inferred from IP address, not your exact location), the type of browser and device you're using, which pages you viewed, and how long you spent on them. This information arrives in aggregate form and helps us understand which articles are useful and whether the Site is working correctly across different devices. It is not used to build a profile that identifies you personally.

Cookies and Analytics Tools

The Site uses cookies and third-party analytics services to gather the browsing statistics described above. For a full explanation of what cookies are, which ones we use, and how to disable them in your browser, see our separate Cookie Policy.

How Long We Keep Information

Contact-form submissions and related correspondence are retained only as long as reasonably necessary to respond to your inquiry, fulfill any service you've booked, and satisfy our own recordkeeping and legal obligations. Aggregate analytics data is retained according to the retention settings of the analytics provider we use, and is not tied to your name or contact details.

Who We Share Information With

We do not sell or rent visitor or customer information. We may share limited information with service providers who help us run the Site or our business — for example, a hosting provider, an email service, or a scheduling tool — and only to the extent needed for them to perform that function on our behalf. We may also disclose information where required by law, such as in response to a valid subpoena or court order.

Your Choices

You can decline to submit personal information to us simply by not filling out our forms; this will not affect your ability to read the blog content on the Site. You can also control cookie-based tracking through your browser settings, as described in our Cookie Policy. If you'd like us to delete personal information you've previously sent us, contact us using the details on our homepage and we'll act on that request within a reasonable time.

Children's Privacy

This Site is intended for a general adult audience seeking plumbing and home-maintenance information. We do not knowingly collect personal information from children, and the Site is not directed at children under 13.

Security

We take reasonable technical and organizational precautions to protect information submitted through the Site. That said, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security for information you send to us.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or in applicable law. The current version will always be posted on this page, and continued use of the Site after an update constitutes acceptance of the revised policy.

Contact

Questions about this Privacy Policy or about information you've shared with us can be directed to Shane Turrell Plumbing Company using the contact information provided on our homepage.